When will my order ship?
- Non-custom orders ship within 7 business days via the United States Postal Service.
- Custom orders (for instance: rubber stamps) ship in 2-3 weeks but then you need to consider the shipping times in addition to production times. The shop is run by just me so if the volume of orders is high things can slow down.
- Fonts are sent via email within 24 hours of purchase.
Do you ship outside the United States?
Yes! Our online shopping cart will automatically calculate your shipping fees so please place your order online and you will be able to select from First Class Mail, Priority Mail or Express Mail options.
What if I need an order by a specific date?
Just let me know
! If you need it by a specific date, I can usually accommodate your request but I just need to know in advance. This way I can communicate to you if your order will make it or not and/or if we need to upgrade your shipping.
I have questions about your fonts, can you help?
Absolutely! I have devoted a full page to questions about our fonts here
Where are you located?
Orders ship from Augusta, Georgia. I have recently relocated for my wife's graduate school program from Atlanta but I remain a part of the Atlanta-based illustration studio Paper Ghost which is located in Candler Park. We will be moving back to Atlanta in October 2017--yay!!
Can I come by for a studio visit?
Probably not. But if we are working together on a custom wedding cake topper order or some other custom project where meeting in person is helpful, it can be arranged. Otherwise, I do not keep public hours for drop-ins.
Do you accept custom requests for rubber stamps?
Usually! Just email me
and let me know what you need and I can let you know if I can do it and if my schedule will allow for it.
Will you draw my logo or illustrate a design for my company?
Absolutely! Again, let's connect via email
. Just send along the details of your project and let's talk about working together.
Do you wholesale your items?
Art prints are available for wholesale via Paper Ghost Press. This a company that was launched by three friend: Katrin Wiehle, Mike Lowery and myself. You can inquire about setting up a wholesale account here
Are items in your shop handmade?
Beginning in 2015, my focus has shifted from producing handmade goods in-house to focusing on illustration work and creating custom stamp designs and prints. However, as always, all products in the shop are drawn, designed and created by me.